Cyara Appoints Ben Corser as General Manager and SVP, Go-to-Market for APAC
Melbourne, Australia – September 6, 2026 – Cyara, recognized as the AI trust company for customer experience, announces the appointment of Ben Corser as General Manager and Senior Vice President for Go-to-Market in the Asia-Pacific (APAC) region. This strategic move emphasizes Cyara’s commitment to enhancing its growth and investment in Australia, a key market for the company.
Cyara has established strong relationships with major Australian organizations, including two of the Big Four banks and the country’s largest supermarket retailer. Corser’s leadership is set to strengthen these connections.
Leadership Vision
Sushil Kumar, CEO of Cyara, stated, “Australia is where Cyara began, and it remains vital for our business. We see significant opportunities to enhance our investment here and across APAC as enterprises rethink AI deployment.” Corser, bringing a wealth of experience from notable firms such as NiCE, SAP, and Microsoft, is expected to lead strategic growth initiatives crucial for expanding Cyara’s regional footprint.
Focus on AI Trust
Ben Corser commented on the importance of trust in AI, stating, “As enterprises across APAC deploy AI in customer interactions, they need more than just innovation; they require trust.” Corser aims to leverage Cyara’s capabilities to establish robust AI agents and customer journeys ready for real-world applications.
Upcoming Events
Corser joins the company ahead of the Cyara Agentic CX Summit in Melbourne on September 8, where key discussions will revolve around trust and AI capabilities, featuring notable presentations from Cyara leaders.
About Cyara
Cyara specializes in ensuring that AI agents are prepared for customer interactions, scoring live conversations for quality and compliance. With a diverse portfolio and over 450 enterprise clients, Cyara continues to set the benchmark for AI trust in customer experience.
For more information about Cyara, visit Cyara.com.
For press inquiries, please contact:
Sarah Geist
Email: cyara@pancomm.com
Janet Vito
Email: janet.vito@cyara.com
