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A Caring Culture Establishes Fairway Home Mortgage as a Top Workplace in USA TODAY

Fairway Home Mortgage: A Top Workplace for 2026

Julie Fry, Chief People and Engagement Officer at Fairway Home Mortgage, often reflects on the unique company culture at Fairway, which she describes as one characterized by care, empathy, and enjoyment. Founded in 1996 in Madison, Wisconsin, Fairway Independent Mortgage Corporation is a national lender specializing in various mortgage options, including FHA, USDA, and VA loans, with over 500 branches nationwide.

Fry emphasizes that Fairway’s success is rooted in its focus on people rather than just transactions. This philosophy fosters a supportive environment where employees feel valued and supported in addressing challenges. In recent years, Fairway has been recognized as one of USA TODAY’s top workplaces, reflecting its commitment to creating a positive workplace culture.

Key attributes of Fairway’s culture include teamwork, leadership transparency, and effective communication. Founder and CEO Steve Jacobson is noted for his hands-on approach, drawing from his early experiences as a loan officer to connect with employees and advocate for their needs.

Commitment to community is also a core value at Fairway. The organization actively partners with local nonprofits, recently collaborating with Tellurian Behavioral Health to open a facility supporting individuals facing addiction and homelessness. Fry remarks, “Giving back is ultimately what Steve wants to do; he wants Fairway to be a platform to give to our communities.”

Each year, USA TODAY recognizes companies that prioritize positive work environments based on employee feedback, with over 1,600 organizations acknowledged as top workplaces in 2026. This recognition underscores Fairway’s ongoing commitment to its employees and the communities it serves.

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