Announcement of New Senior Vice President at FOCUS
Key Highlights:
- Appointment: Mark Phillips has joined FOCUS as Senior Vice President of Business Development.
- Background: Phillips brings 18 years of experience in the insurance industry, with roles on both the carrier and service sides. Notable past employers include Liberty Mutual, Grange, Frankenmuth, Nationwide, Patra, and Genpact.
- Expertise: His experience encompasses underwriting, claims, and operations, focusing on automation and AI integration.
Company Insight:
FOCUS, based in Sunrise, Florida, has been a partner in AI-enabled operations for over 25 years, serving property and casualty carriers and MGAs. The company’s services include:
- Licensed underwriting services
- Customer and agency support
- Claims management
- Policy administration
- Accounting and billing
- Exposure management and reporting
Growth and Team Expansion:
The FOCUS team has grown to over 300 members, with more than 100 licensed insurance professionals. In 2026 alone, FOCUS has added 65 new team members.
Mark Phillips’ Vision:
Phillips emphasizes the importance of merging licensed expertise with technology, stating, “FOCUS is where I have seen that combination delivered successfully, and I wanted to be part of it.”
Upcoming Event:
Carrier and MGA leaders can connect with the FOCUS team at ITC Vegas, held from September 29 to October 1. For more details, visit teamfocusins.com/findfocus.
