Duke Energy Prepares for Hurricane Isaias Impact in the Carolinas
CHARLOTTE, N.C. – Duke Energy is gearing up to address potential damage and power outages anticipated in the Carolinas from the remnants of Hurricane Isaias.
What to Watch
- Forecasts indicate Isaias will stay west of the Carolinas, but the storm’s eastern edge may bring rain and wind gusts to North and South Carolina over the weekend.
- The main risk for power outages primarily affects the western regions of the Carolinas, particularly the North Carolina mountains and South Carolina’s Upstate.
- Duke Energy teams are preparing equipment and materials for repairs and restoration efforts.
- Crews will mobilize to areas expected to be hardest hit.
Our View
Joe Huff, Duke Energy Storm Director:
- “We’re monitoring conditions closely and getting our crews and equipment ready to respond as soon as it’s safe.”
- “Strong wind gusts in the western Carolinas could bring down trees and power poles, hindering restoration efforts.”
- “We encourage customers to prepare now and remain updated with weather forecasts while avoiding downed power lines.”
What Customers Should Do Now
- Emergency Preparedness: Charge phones, gather flashlights, batteries, and review other critical actions here.
- Account Information: Log in to My Account or the mobile app to update contact info.
- Outage Alerts: Sign up for outage information and restoration updates by text, phone, or email here.
- Reporting Outages: Report outages online, via the mobile app, or by calling 800.POWERON (800.769.3766).
What Customers Should Expect
- Enhanced Grid Resilience: Upgraded poles, underground lines, and smart self-healing technology are in place to expedite restoration efforts.
- Potential Outages: Severe weather could still lead to prolonged outages despite these improvements.
- Restoration Timeline: Crews will assess damages and begin restoration when safe, but obstacles like blocked roads may delay this process.
- Crew Safety: Restoration may slow if winds exceed 30 mph, preventing safe operation from bucket trucks.
Additional Information
Duke Energy (NYSE: DUK) is headquartered in Charlotte, N.C., and serves 8.7 million customers across several states. The company is committed to energy modernization to enhance grid reliability.
For more information, visit duke-energy.com or follow Duke Energy on social media for updates on services and community initiatives.
24-Hour Contact: 800.559.3853
