Leveraging HR Services to Address Workplace Challenges
In our ongoing series on leveraging HR services, we’ve explored the importance of positioning HR as a strategic partner. In previous articles, we discussed:
The next step is evaluating which workforce investments will most effectively address pressing challenges while supporting long-term business goals.
Beyond the Numbers
While benchmarking data provides a market comparison, effective workforce planning needs more than just numbers. A recent Gallup report, encompassing feedback from over 3 million employees across 347 organizations, highlights a strong correlation between employee engagement and key outcomes, including retention, productivity, and customer loyalty. Organizations that meld market data with employee insights and business objectives are more equipped to pinpoint investments that tackle underlying workforce issues.
Understanding Employee Concerns
For instance, benchmarking may indicate that compensation is below market levels. However, employee feedback might show that factors such as professional development, supervisor relationships, flexibility, or leadership effectiveness are of greater concern. Investing in these areas may yield higher employee satisfaction and retention than simply increasing pay.
Support from Greater Rochester Chamber
The Greater Rochester Chamber’s HR Services team can assist employers in identifying relevant benchmarking data, workforce research, and employee opinion survey vendors, including surveys administered by our team. This collaboration helps prioritize opportunities that align employee feedback with business strategies.
Stay Informed
Continue to follow our series for more insights on utilizing HR Services to navigate workplace challenges.
Contact Information
To learn more, please reach out to:
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Jennifer Suppe, Manager, Organizational Culture and HR Services, (585) 256-4608.
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Cindy Miller, HR Services Partner, (585) 256-4606.
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Kathy Richmond, Sr. Director, HR Services, (585) 256-4618.
