At the 2026 Feishu Infinite Future Conference held on September 15, Trip.com Group’s corporate travel unit, Trip.Biz, unveiled its latest AI-powered business travel capabilities integrated with ByteDance’s Doubao Work platform.
Key Highlights:
- Seamless Integration: Trip.Biz has integrated its service directly into Feishu, enabling employees to book travel without switching platforms.
- Efficiency Upgrade: The AI ecosystem drastically shortens the booking process from over 10 steps and 15 minutes to just 3 steps in about 1-2 minutes.
- User-Friendly Interaction: Employees can simply type their travel requests in Doubao Work, and the AI will suggest options that comply with corporate policies.
- Automated Recommendations: The AI considers corporate travel policies, historical preferences, and real-time inventory to recommend the best options.
- Comprehensive Support: Trip.Biz has integrated a travel Q&A agent covering over 93% of business travel queries, along with a booking agent that streamlines planning and booking.
This integration marks a significant advancement in corporate travel management, leveraging AI to enhance user experience and operational efficiency.
