Recent advancements in artificial intelligence have led to significant transformations within organizations. Notable examples include automating audit processes for structured reporting, utilizing diligence agents for M&A data analysis, and converting contracts and invoices into standardized statements of work.
These developments highlight a growing emphasis on achieving complete task execution, where AI systems not only assist in decision-making but also generate actual deliverables.
Integrating Agents into Core Workflows
Friar points to a paradigm shift in the way AI is integrated into organizational workflows. She explains, “The shift is this: we’re moving from tools that assist, to agents that execute.”
She further elaborated, “We are transitioning from static workflows to systems that can reason, adapt, and deliver outputs comprehensively.”
While earlier applications of enterprise AI primarily aimed at enhancing productivity through assistance, this new approach places AI at the heart of workflows, bearing responsibility for outcomes rather than simply contributing to inputs.
The discussion also indicates a potential shift in team structures as the adoption of AI grows: “As we establish the finance team of the future, agents won’t be sidelined; they will be integral members of the organization. Each team member will be accountable for managing them, much like any other resource.”
This signals a move toward hybrid teams where employees are tasked not only with their outputs but also with overseeing the AI systems they interact with.
Friar emphasized the rapid pace of this evolution, stating, “The use cases are multiplying quickly, and the momentum is only accelerating.”
From a financial perspective, Friar views this as more than just an incremental increase in efficiency: “From my vantage point as CFO, the breakthrough here lies in a fundamental shift in how work is performed across all business functions.”
In the EdTech and workforce development sectors, the implications are clear. As AI agents increasingly take on execution roles, the focus will shift towards management, oversight, and critical assessment rather than mere task fulfillment.
Friar concluded with a broader appeal: “No matter where you are on your AI journey, now is the time to start building.”
ETIH Innovation Awards 2026
The ETIH Innovation Awards 2026 are now open for submissions, recognizing educational technology organizations that demonstrate measurable impact across K–12, higher education, and lifelong learning. The awards welcome entries from the UK, the Americas, and internationally, with submissions evaluated based on evidence of outcomes and real-world applications.
