In the realm of hotel technology, one system stands out for its widespread installation: Honeywell’s INNCOM brand. If you’ve lodged at popular chains such as Hyatt, Sheraton, Marriott, Hilton, Holiday Inn, Hard Rock, DoubleTree, InterContinental, or many others over the past decade, you may have experienced the tendency of your room to run a bit too warm, thanks to these thermostats. Honeywell boasts that their system is now present in over one million hotel rooms globally.
What many hotels might not highlight, however, is the presence of a built-in override feature.
VIP Mode: The Secret Setting Used for Special Guests
According to INNCOM’s product documentation, this feature is known as Limited Energy Management (LEM) mode, colloquially referred to as VIP mode. The official manual states that it is “a special mode that can be enabled when an important or discerning guest is checked into a room.” In VIP mode, the thermostat significantly expands the temperature range, disregards the motion sensor, and continues operating whether or not the system detects occupant movement.
Hotels can activate this mode from the front desk for any guest. Interestingly, you also have the option to enable it yourself at the thermostat within just three seconds.
This hidden feature offers guests a way to enjoy a more comfortable stay, revealing an intriguing side of hotel management’s efforts to cater to their clientele. Whether it’s for special occasions or simple comfort, this VIP mode demonstrates the lengths to which hotels go to ensure guest satisfaction.
In conclusion, while many hotel guests may unknowingly experience the limitations of standard thermostats, the availability of VIP mode showcases a thoughtful approach to enhancing the hospitality experience, ensuring that discretion and comfort are prioritized for select visitors.
