Travelers may find their options for compensation reduced under new federal regulations set to take effect on October 19, coinciding with the busy holiday travel season. These changes impact when airlines are obliged to assist passengers during delays or cancellations.
Under the revised Department of Transportation rules, ten types of flight disruptions will no longer be classified as airline-controlled, meaning airlines will not have to provide compensation such as hotel stays or meal vouchers. These disruptions include:
– Aircraft cleaning after a passenger death
– Extreme weather damage
– Baggage system outages
– Cybersecurity attacks
– Government system shutdowns
– Overheated brakes
– Unscheduled maintenance
– Medical emergencies
– Unruly passengers
– Airport closures due to volcanic ash, wind, or wind shear
Tom Spagnola from CheapOair noted that these changes could frustrate travelers, as they shift more responsibility to consumers to understand their options and advocate for themselves during such events. He recommended passengers inquire about alternative flights or potential assistance, emphasizing the importance of being proactive.
While airlines are not mandated to provide compensation in the listed scenarios, they can still choose to offer assistance, so travelers are encouraged to ask about available options. Additionally, checking the travel protections of credit cards used for flight purchases may help in recovering costs related to delays or cancellations.
