Trip.Biz Launches Agent ONE: A Game Changer in Business Travel
SINGAPORE, Sept. 17, 2026 /PRNewswire/ – Trip.Biz, the business travel brand of Trip.com Group, revealed its new AI tool, Agent ONE at Transform 2026, attended by 200 leaders from travel and business sectors. This platform aims to enhance online booking adoption and minimize travel program leakage globally.
Key Features of Agent ONE:
- Planning Agent: Offers personalized trip recommendations based on traveler preferences using natural language processing.
- Booking Agent: Streamlines booking, reducing average booking time from 45 minutes to just 2 minutes.
- Approval Agent: Automates approval for low-risk trips, reducing wait times from over an hour to under 3 seconds.
- Insight Agent: Analyzes data to identify savings opportunities, generating comprehensive reports in under 7 minutes.
Vision and Goals
CEO Tao Song emphasized Trip.Biz’s aim to be a leading global AI-powered travel management company (TMC), tackling APAC’s unique challenges while maintaining a consistent service across regions. He underscored, “AI is essential for improving user experience and increasing adoption in business travel.”
Trip.Biz is set to compete globally by combining local expertise with innovative solutions to simplify business travel, making Agent ONE available worldwide across all supported markets.
For more information, visit Trip.Biz.
