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Frequently Asked Questions: Emirates Pet Relocation Dubai

Is Emirates helping with pet relocation from Dubai?

Yes. Emirates SkyCargo has established a dedicated team to manage all pet relocation bookings from the UAE. You can contact them at [email protected] or by calling +971 600 566 661.

How are pets transported on Emirates SkyCargo?

Pets are transported in the temperature-controlled hold of the aircraft. They are the last to be loaded and the first to be offloaded. During any layover in Dubai, an on-site care team provides feeding, cleaning, and any necessary medication.

Can I use Emirates Skywards miles to pay for pet relocation?

Yes. Emirates Skywards members can use the Cash and Miles option to cover up to 50% of the airfreight cost with miles. This option is currently available only for outbound relocations from the UAE.

What documents do I need to fly my pet out of Dubai?

You will need at minimum:

  • A veterinary health certificate
  • A fit to fly statement
  • Proof of microchipping
  • A completed acceptance and authorization form
  • Cage photos meeting IATA standards
    Destination-specific requirements may also apply.

Are all dog and cat breeds accepted?

No. A long list of snub-nosed breeds, including Bulldogs, Pugs, Shih Tzus, Persian cats, and Scottish Folds, are restricted. Additionally, several breeds are banned from UAE import. Check emirat.es/pets for the complete list before making a booking.

Can I bring my pet in the cabin on Emirates?

No. Emirates does not currently allow pets in the cabin. All animals must travel via Emirates SkyCargo in the temperature-controlled hold.

What is happening to abandoned pets in Dubai?

Animal shelters in Dubai are at full capacity due to a rise in pet abandonments since the conflict began. Organizations like K9 Friends, Dubai Street Kitties, and The Six Hounds sanctuary report being overwhelmed. It is illegal to abandon a pet in the UAE, with fines potentially reaching tens of thousands of pounds.

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