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CEO Jack Dorsey Warns of AI Impact Amid Block’s 40% Workforce Cuts

In a recent statement, Block CEO Jack Dorsey raised concerns about the effects of artificial intelligence (AI) on job markets, particularly for other companies.

Following his announcement regarding the layoff of approximately 40% of Block’s workforce, which stands at 11,000 employees, Dorsey discussed the company’s transition towards becoming a “smaller, faster, intelligence-native organization” during the recent earnings call.

“I don’t believe we’re early to this realization. In fact, most companies are behind the curve,” he remarked.

According to Dorsey, AI is significantly enhancing operational efficiency within Block.

“With a much smaller team leveraging the tools we’re developing, we can achieve more and do it more effectively. The capabilities of intelligence tools are compounding at an astonishing rate every week,” he added.

Dorsey noted a dramatic increase in AI capabilities observed late last year, surpassing Block’s own internal tool, Goose, designed to expedite coding and automate repetitive tasks.

“In December of last year, something shifted, and the models became significantly more capable and intelligent,” he stated.

Dorsey anticipates that more companies will adopt similar strategies, utilizing AI to enhance their efficiency. He believes that Block is ahead of a trend that “all companies will ultimately” embrace.

As a Bay Area tech company, Block, which includes brands such as Square, Cash App, and Tidal, faced “a lot of redundancy” that required streamlining, Dorsey noted.

Block’s CFO, Amrita Ahuja, mentioned that engineering tasks that previously took weeks can now be completed in a fraction of the time due to AI-powered coding tools.

She also revealed that productivity per engineer has surged by over 40% since September.

While Block is letting go of more than 4,000 employees from its workforce, it is simultaneously expanding in one specific area: recruiting senior engineering talent specializing in AI, Ahuja confirmed.

This article discusses the recent comments from Block CEO Jack Dorsey regarding the implications of AI on the workforce, as the company adapts in the face of technological advancements. Dorsey believes many companies are lagging behind in recognizing AI’s potential to enhance productivity. Despite the layoffs, Block is focusing on expanding its AI talent to navigate a future where efficiency driven by technology is paramount.

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